Refund Policy

Introduction

Welcome to EXPRESSITPEOPLE. We strive to ensure that our clients are satisfied with our services. This Refund Policy outlines the circumstances under which refunds may be provided, as well as the procedure to follow.

Eligibility for Refunds

Refunds will be considered under the following conditions:

• Non-receipt of Service: If you did not receive the service as agreed due to an error on our part, you may be eligible for a refund.
• Service Deficiency: If the service provided does not meet the stated specifications or expectations, and you notify us within 14 days of service delivery, we will review your request for a refund.

Exemptions

Refunds will not be issued under the following circumstances:

• Changes in customer preferences after service has been delivered.
• Services that have been fully rendered as agreed upon and confirmed by the client.

Refund Process

To request a refund, please follow these steps:

1. Contact our customer service team at [email protected] with your service details and reason for the refund request.
2. Our team will review your request and respond within 5 business days.
3. If approved, the refund will be processed using the original payment method within 10 business days.

Contact Us

If you have any questions about our Refund Policy, please contact us at [email protected] or call us at 1-800-555-1234.